Remove old device, set up a SIM

OptimusPrimeOptimusPrime Posts: 1FreedomPop Newbie
I need to remove an old BOLT Device and convert to a BYOD SIM. The account has been inactive for several years. How do I go about doing this?

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  • I need to remove an old BOLT Device and convert to a BYOD SIM. The account has been inactive for several years. How do I go about doing this?

    Hello,

    I am sorry to inform you that we are not able to replace current devices with SIM's, or swap a device/hotspot with a SIM. The reason that this is not possible is because the accounts are different device types, we sincerely apologize for this inconveneince!
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