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I can't make calls

clgoroclgoro Posts: 2FreedomPop Newbie
When I try to make calls there is a message saying to communicate with support. I haven't use this month my minutes. What is going on?

Comments

  • clgoro said:

    When I try to make calls there is a message saying to communicate with support. I haven't use this month my minutes. What is going on?

    Hello,

    I took a look on my end and was able to see that both of your accounts have been cancelled. If there is anything that I can assist you with please let me know!
  • BlueCrystalBlueCrystal Posts: 2FreedomPop Newbie
    I can't make calls, but I can receive calls. I've done everything from resetting the phone to uninstalling and reinstalling the FP app. The error message says to check the number, but I haven't been able to dial out no matter what number I try. I've followed all steps on the support page. I don't know what more I can do.
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