Deactivating HTC One M9

ledjohnnyledjohnny Posts: 1FreedomPop Newbie
Hello, I was wondering if someone could help me deactivate my HTC One M9. I am selling the device and request that the phone be cleared for activating. I have gone through the automated phone help, but it seems my phone is still activated.

Thank you.

Answers

  • trackballtrackball Posts: 1,583FreedomPop Newbie ✭✭✭✭✭
    On a pc, go to your FP homepage, my account, account settings, at the bottom, in blue, deactivate device.
    On your phone, open messaging app, then option lines, my plans, option lines, my account, account settings, scroll down, deactivate device.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    ledjohnny said:

    Hello, I was wondering if someone could help me deactivate my HTC One M9. I am selling the device and request that the phone be cleared for activating. I have gone through the automated phone help, but it seems my phone is still activated.

    Thank you.

    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

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