**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
Refund for service fee
I have two accounts that were on free trial, which I didn't use them at all. I think I canceled one at the day I was signed up and downgraded the other account to the free plan before the end of the free trial, but I was charged two $7.99 fees for two months. Please refund the fee.