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Downgraded, but still got charged $7.99 for premier

William GuytonWilliam Guyton Posts: 1FreedomPop Newbie
I got a SIM card for Xmas, but upon finding out it was just 3G, went ahead and downgraded the plan and the services. I just saw that I got billed $7.99 a few days ago abnd that premier service is still there. I downgraded it again just now, but can I get a refund for that $7.99? I've never gotten MMS or any messaging to work, nor voicemail.

Comments

  • I got a SIM card for Xmas, but upon finding out it was just 3G, went ahead and downgraded the plan and the services. I just saw that I got billed $7.99 a few days ago abnd that premier service is still there. I downgraded it again just now, but can I get a refund for that $7.99? I've never gotten MMS or any messaging to work, nor voicemail.

    Hello,

    As a one time courtesy, I have gone ahead and refunded you. Please allow 3-4 business days for the refund to appear on your end!
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