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I want to downgrade Global Talk 300 but can't find out how. Can I get the fee refunded?

licro002licro002 Posts: 2FreedomPop Newbie
I was given Global Talk 300 as part of my initial free trial, and when I downgraded my plan I was under the impression that would be downgraded too. However, I got charged for it, but I do not want it and have not used it. There seems to be no option to remove that service on my account. Can I get that service removed and the fee refunded?
Thank you.

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    licro002 said:

    I was given Global Talk 300 as part of my initial free trial, and when I downgraded my plan I was under the impression that would be downgraded too. However, I got charged for it, but I do not want it and have not used it. There seems to be no option to remove that service on my account. Can I get that service removed and the fee refunded?
    Thank you.

    @licro002,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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