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I want to downgrade Global Talk 300 but can't find out how. Can I get the fee refunded?
I was given Global Talk 300 as part of my initial free trial, and when I downgraded my plan I was under the impression that would be downgraded too. However, I got charged for it, but I do not want it and have not used it. There seems to be no option to remove that service on my account. Can I get that service removed and the fee refunded?