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BYOD iPhone activation went wrong!

Matthew GunterMatthew Gunter Posts: 10FreedomPop Newbie
Note this is for a new account I signed up for with my @gmail.com address

Somehow there were already 2 devices active on this email address when I signed up! So one of them got added as the iPhone, but the ESN/MAC ID don't match the iPhone and it isn't active. It also appears I'm getting sent a Huawei device possibly according to the dashboard.

Comments

  • Matthew GunterMatthew Gunter Posts: 10FreedomPop Newbie
    Crap! Somehow a phone was ordered in addition to the BYOD, I didn't do that! Can it be cancelled before it ships?
  • njfulwider5njfulwider5 Posts: 10,415FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    Note this is for a new account I signed up for with my @gmail.com address

    Somehow there were already 2 devices active on this email address when I signed up! So one of them got added as the iPhone, but the ESN/MAC ID don't match the iPhone and it isn't active. It also appears I'm getting sent a Huawei device possibly according to the dashboard.

    Crap! Somehow a phone was ordered in addition to the BYOD, I didn't do that! Can it be cancelled before it ships?

    @Matthew Gunter,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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