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Global free auto update

Beibei ZhouBeibei Zhou Posts: 1FreedomPop Newbie
Hi, I add global 100 free plan on my account. But on the account page, it shows I am in global 300 plan. And my credit card is charged 4.99 for that.
But the international page shows I am on global 100 plan, I can not downgrade. This is so wired. Since I did not select global 300 plan, can you give me the refund? Thanks a lot.

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    Hi, I add global 100 free plan on my account. But on the account page, it shows I am in global 300 plan. And my credit card is charged 4.99 for that.

    But the international page shows I am on global 100 plan, I can not downgrade. This is so wired. Since I did not select global 300 plan, can you give me the refund? Thanks a lot.

    @Beibei Zhou,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Fastrap87Fastrap87 Posts: 1FreedomPop Newbie
    Im in the same situation, I downgraded both of my phone account to the 100% free plan and still have credits left in both accounts that i need to be refunded
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    Fastrap87 said:

    Im in the same situation, I downgraded both of my phone account to the 100% free plan and still have credits left in both accounts that i need to be refunded

    @Fastrap87,
    Hope all is well :) , I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • YenYen Posts: 3FreedomPop Newbie
    Hello nj, I got the same problem and have been billing for $5.26. Please help me get the refund. Thank you!
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    Yen said:

    Hello nj, I got the same problem and have been billing for $5.26. Please help me get the refund. Thank you!

    Hope all is well :) , I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

This discussion has been closed.