No Data connection

Terry Alsdorf Terry Alsdorf Posts: 5FreedomPop Newbie
Need assistance please.

I have a Galaxy S4 and it will not get a cell connection. Freedom pop and phone work when connected to wifi, but that defeats the purpose of a cell phone. I have performed a soft and hard data carrier reset, updated the prl and still no connection off wifi. Freedompop setup is continuously displaying "Locating user for device"

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    Need assistance please.

    I have a Galaxy S4 and it will not get a cell connection. Freedom pop and phone work when connected to wifi, but that defeats the purpose of a cell phone. I have performed a soft and hard data carrier reset, updated the prl and still no connection off wifi. Freedompop setup is continuously displaying "Locating user for device"

    @TerryAlsdorf,
    Have you tried all troubleshooting tips in this post here-

    https://forums.freedompop.com/discussion/6260/freedompop-app-identification-android-apple/p1

    See the android section. Let me know if you have and still have the issues off of wifi.

    Hope this helps,
    NJ

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Terry Alsdorf Terry Alsdorf Posts: 5FreedomPop Newbie
    Good Afternoon NJ,
    Yes, I have tried everything in that post. Still get same results when not on WiFi.
    Regards,
    Terry
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    Need assistance please.

    I have a Galaxy S4 and it will not get a cell connection. Freedom pop and phone work when connected to wifi, but that defeats the purpose of a cell phone. I have performed a soft and hard data carrier reset, updated the prl and still no connection off wifi. Freedompop setup is continuously displaying "Locating user for device"

    Need assistance please.

    I have a Galaxy S4 and it will not get a cell connection. Freedom pop and phone work when connected to wifi, but that defeats the purpose of a cell phone. I have performed a soft and hard data carrier reset, updated the prl and still no connection off wifi. Freedompop setup is continuously displaying "Locating user for device"

    @TerryAlsdorf,
    Have you tried all troubleshooting tips in this post here-

    https://forums.freedompop.com/discussion/6260/freedompop-app-identification-android-apple/p1

    See the android section. Let me know if you have and still have the issues off of wifi.

    Hope this helps,
    NJ

    Good Afternoon NJ,
    Yes, I have tried everything in that post. Still get same results when not on WiFi.
    Regards,
    Terry

    @TerryAlsdorf
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks for your Patience,
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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