Data usage has not reset two months after hitting limit.

Pam PhillipsPam Phillips Posts: 5FreedomPop Newbie
A couple months ago I hit my limit. Since I have auto topup turned off, I just stopped using my device. I thought the counter would reset, as it has in the past. But now, when I try to connect nothing happens or my apps crash.

I'm not getting any error message. My account says I have 600 Mg of data again, with 0 used. How do I get it to work again?

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  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    A couple months ago I hit my limit. Since I have auto topup turned off, I just stopped using my device. I thought the counter would reset, as it has in the past. But now, when I try to connect nothing happens or my apps crash.

    I'm not getting any error message. My account says I have 600 Mg of data again, with 0 used. How do I get it to work again?

    @Pam Phillips,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks for your Patience,
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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