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How do I exchange my Moto E while still under warranty?

jabjab Posts: 2FreedomPop Newbie
I need to exchange my phone, as all calls have a consistent echo. Please advise. Thanks!

Comments

  • jabjab Posts: 2FreedomPop Newbie
    If this is not the appropriate place to request hep with my return, please advise. The 'support' search/explanation on this topic is not clear to me, and we want to exchange this phone. I do not know the typical turn-around time for a response, so I am leaving another comment/request. Thank you.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    jab said:

    If this is not the appropriate place to request hep with my return, please advise. The 'support' search/explanation on this topic is not clear to me, and we want to exchange this phone. I do not know the typical turn-around time for a response, so I am leaving another comment/request. Thank you.

    @jab,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks for your Patience,
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

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