Please help me to get my phone working

maeganleemaeganlee Posts: 3FreedomPop Newbie
Hi all,

I'm having problem activating my phone - Activation Step Required: Please contact support to activate. When I try to contact tech support, the recording said I have to be a paid customer before they talk to me. It's really frustrating!

Also on MyFreedomPop app, it said my account has been suspended and when I click on the link, it went to the freedompop's website but it didn't say why my account was suspended.

Can anyone help - PLEASE!!!

Thanks!

Maegan

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    maeganlee said:

    Hi all,

    I'm having problem activating my phone - Activation Step Required: Please contact support to activate. When I try to contact tech support, the recording said I have to be a paid customer before they talk to me. It's really frustrating!

    Also on MyFreedomPop app, it said my account has been suspended and when I click on the link, it went to the freedompop's website but it didn't say why my account was suspended.

    Can anyone help - PLEASE!!!

    Thanks!

    Maegan

    @maeganlee,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks for your Patience,
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

Sign In or Register to comment.