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cannot downgrade

clickpointclickpoint Posts: 3FreedomPop Newbie
do not see any option/link to downgrade on my plans page
thanks

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  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    do not see any option/link to downgrade on my plans page
    thanks

    @clickpoint,
    Here is a Post I wrote on the FreedomPop Forum that has Great Step-by-Step instructions on Downgrading your account to the” Basic Free Plan, or 100% Free” and how to “Verify the Downgrade”. This has how to downgrade” Regular Plans”, and how to downgrade the “VAS Service Plans” (Value Added Service, that get missed on occasion). It also has how to turn “Auto top up off”-

    http://bit.ly/fpdowngrade

    FreedomPop system is real strange. The Free Plan is the default plan when downgrading your account. There is no other way to pick this plan. You have to downgrade the account's Voice/Text/Data plans, (or cancel the current Voice/Text/Data plans) to be placed on the 100% Free Plans. Once you downgrade following the instructions in the link, they system places you on the Free Plan. "use the section in the link on How to Verify to double check that is say monthly cost(Voice/Text & Data) is $0.0/m"

    Once you downgrade any Service Plan(Value Added"VAS"), you will see no Service Plans. Make sure to downgrade the Value Added service plans, these seem to always get missed when downgrading to the 100% Free Plan. "use the section in the link on How to Verify to double check that is say monthly cost (services) is $0.0/m"

    The Free Plan is the (Plans/Service Plans) you get by default when you downgrade. This will also show you how to get another “500 mbs” each month, from adding “Freedom Friends”.

    I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.


    Hope this helps,
    NJ

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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