Why was I charged for data after I downgraded my premium service?

cnlmailcnlmail Posts: 2FreedomPop Newbie
I followed the instructions and waited until close to the end of my billing date and downgraded my service from premium and then I my credit card was charged for the data I used during the month.

Answers

  • trackballtrackball Posts: 1,583FreedomPop Newbie ✭✭✭✭✭
    I did that too. You went over the free plan MBs, so when you downgrade the day before, the system see a overage. Your billing tab will show how much you used.
  • cnlmailcnlmail Posts: 2FreedomPop Newbie
    I already paid for the data I used. I don't think I should be charged for it after the downgrade. Seems like a **** to me.
  • trackballtrackball Posts: 1,583FreedomPop Newbie ✭✭✭✭✭
    Yeah, I paid once, because of auto top off.
    I think anyone else should downgrade a day or 2 late.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    cnlmail said:

    I followed the instructions and waited until close to the end of my billing date and downgraded my service from premium and then I my credit card was charged for the data I used during the month.

    cnlmail said:

    I already paid for the data I used. I don't think I should be charged for it after the downgrade. Seems like a **** to me.

    @cnlmail,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks for your Patience,
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

Sign In or Register to comment.