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BYOD not activating

w_squaredw_squared Posts: 2FreedomPop Newbie
I have a BYOD iPhone 4 that I've paid to activate, but I continue to get "No Service" and a message saying that the phone is waiting for activation. I spoke to a support rep two days ago who said that this is a known issue and has to do with backend issues on FP's side. He said the problem should be cleared up in two days. It's 48 hours later and I have the same problem. The phone works fine when I'm connected to wifi (makes and recieves calls, texts are fine, etc), but I'd like to be able to use the thing as a proper cell phone. Any idea when this backend issue will be resolved? Thanks!

Comments

  • w_squaredw_squared Posts: 2FreedomPop Newbie
    One error in what I wrote: it's an iPhone 4s, not an iPhone 4.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    w_squared said:

    I have a BYOD iPhone 4 that I've paid to activate, but I continue to get "No Service" and a message saying that the phone is waiting for activation. I spoke to a support rep two days ago who said that this is a known issue and has to do with backend issues on FP's side. He said the problem should be cleared up in two days. It's 48 hours later and I have the same problem. The phone works fine when I'm connected to wifi (makes and recieves calls, texts are fine, etc), but I'd like to be able to use the thing as a proper cell phone. Any idea when this backend issue will be resolved? Thanks!

    w_squared said:

    One error in what I wrote: it's an iPhone 4s, not an iPhone 4.

    @w_squared,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks for your Patience,
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • framptn1972@hotmail.com[email protected] Posts: 1FreedomPop Newbie
    Im having similar problem, bought SIM card, tried setting it up. Wifi at my house allows my kid to call me and me call her. Turn it off or go to town, it wants data connection.
    It is a Tracphone/NET10 from Kroger. They are activated at purchase, but we use only for wifi at house.
    Samsung Galaxy Core Prime SM-S820L(GP) 4G/LTE Android 4.4.4
    This Samsung doesn't have APN setting but VPN in Menu.
    APP is downloaded
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