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Can we be charged even after downgrading to the basic plan ? Is this how the FREE basic plan works ?

RS2017RS2017 Posts: 1FreedomPop Newbie
I downgraded to the basic plan, cancelled the premium service and received the confirmation email also. Now I am getting charged $32? My account shows the plan as basic and there are no other additional services.

Answers

  • trackballtrackball Posts: 1,583FreedomPop Newbie ✭✭✭✭✭
    If you downgraded before your 30 day free trial and you used more voice, data and text, they will charge for overuse or topoff.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    RS2017 said:

    I downgraded to the basic plan, cancelled the premium service and received the confirmation email also. Now I am getting charged $32? My account shows the plan as basic and there are no other additional services.

    @RS2017,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks for your Patience,
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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