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My S7 phone is stuck registering for push notifications and I can't submit a ticket.

mcgreggers99mcgreggers99 Posts: 13FreedomPop Newbie
I pay for several Freedompop services on my main phone but the support site is telling me that I couldn't submit a ticket due to my free account type.

Starting this morning (3/29/17) the Freedompop messaging app on my Galaxy S7 that I purchased from freedompop will not synch.

I can receive calls since I have the premium voice service enabled in my account, but I can't make calls and I can't send or receive texts, and I am unable to even load the app to attempt to re-synch with my account.

My number is appearing in red when I log in. I don't believe that is a common occurrance.


  • mcgreggers99mcgreggers99 Posts: 13FreedomPop Newbie
    It might be that my card on file expires in 3 days and I have "auto-top off" turned off.

    I'll enter a different card for payment and see if it fixes it.
  • mcgreggers99mcgreggers99 Posts: 13FreedomPop Newbie
    Yup... That did it. Very very vague situation. I suppose that's why we're still in beta. :-)
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    Yup... That did it. Very very vague situation. I suppose that's why we're still in beta. :-)

    Awesome!, The numbers are red now also for some reason! Just check all my accounts.

    Hope all is well,

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