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Downgrade error on Freedompop website

cdcostacdcosta Posts: 15FreedomPop Newbie
Whenever I try to downgrade my account to the free plan, I get an error on the Freedompop website - Sorry we are unable to process your purchase at this time. Contact support.

Can you downgrade my account to the free basic plan please?

Thanks.

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    cdcosta said:

    Whenever I try to downgrade my account to the free plan, I get an error on the Freedompop website - Sorry we are unable to process your purchase at this time. Contact support.

    Can you downgrade my account to the free basic plan please?

    Thanks.

    @cdcosta,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks for your Patience,
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Bruce NeddoBruce Neddo Posts: 1FreedomPop Newbie
    Whenever I try to downgrade my account to the free plan, I get an error on the Freedompop website - Sorry we are unable to process your purchase at this time. Contact support.
  • [Deleted User][Deleted User] Posts: 12
    edited October 2017 #4

    Whenever I try to downgrade my account to the free plan, I get an error on the Freedompop website - Sorry we are unable to process your purchase at this time. Contact support.

    I have sent you a PM, please take a look at your inbox when you have a chance!
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