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No LTE - Didn't ask for ICCID during sign-up.
I recently activated a Sprint Moto E, however it will only connect to 3G after activation. Same phone worked on LTE with other Sprint MVNOs; in fact it does connect to LTE briefly during ##72786# carrier reset but returns to 3G once complete. Sprint LTE/3G signal is strong at my location. My understanding is that the ICCID is required for LTE connectivity, but it was not requested during registration. Also FP messaging app is the latest and synced.
Post edited by lep on