Whatsapp not working, customer service unavailable

bugmenotbugmenot Posts: 3FreedomPop Newbie
Since last saturday, I am unable to send or receive messages on whatsapp while on the mobile network (wi-fi is fine). All other internet traffic works fine. Has this happened to anyone else? I tried contacting the customer service through the contact form, but I got a message saying that since I am a free user I don't get to use customer support??
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