**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Ask Elsa! Technical Support Guide

ELSA is our Electronic Learning Systems Assistant. She is here to provide you with a more personal self-help experience! If you are having problems with your phone, tablet, hotspot device or your service was interuppted please use the Self Help Guides provided below.

Start the conversation with Elsa if you have technical issues by clicking here.

Start the conversation with Elsa if you are having issues with a discontinued service by clicking here.
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