shipping fee $25.99?

pittleipittlei Posts: 3FreedomPop Newbie
I just order a sim card 0.99 with free shipping. However, when I received the email confirmation, I noticed I was charged $25.99 expedited shipping fee, which I never asked for. My credit card also shows this pending transaction.
is this normal? will this shipping fee refund later?

thanks

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    pittlei said:

    I just order a sim card 0.99 with free shipping. However, when I received the email confirmation, I noticed I was charged $25.99 expedited shipping fee, which I never asked for. My credit card also shows this pending transaction.
    is this normal? will this shipping fee refund later?

    thanks

    @pittlei,
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks for your Patience,
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • sakdroidsakdroid Posts: 5FreedomPop Newbie
    I do have same issue and submitted support ticket.
    My Order Still in Process but card got charged.
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