1st time Global Sim user, data works, but no calls in or out

johnmjohnm Posts: 99FreedomPop Newbie
I've had the sim for a while, but didn't have a gsm unlocked phone. Now that I have both I signed in. I was able to connect and received a phone # and downloaded the phone app( messaging) I can text out, but can't receive texts, and cannot receive voice calls in or call out. Thanks for any help, JohnM

Comments

  • [Deleted User][Deleted User] Posts: 12
    johnm said:

    I've had the sim for a while, but didn't have a gsm unlocked phone. Now that I have both I signed in. I was able to connect and received a phone # and downloaded the phone app( messaging) I can text out, but can't receive texts, and cannot receive voice calls in or call out. Thanks for any help, JohnM

    Hello,

    I found an account but was not able to see a Global SIM, is your SIM account associated to the same email that you have under your Community profile?
  • johnmjohnm Posts: 99FreedomPop Newbie
    edited April 2017 #3
    Thank you Karina, it is working. I appreciate you helping!
    Post edited by johnm on
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