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I am being charged for visual voicemail but I don't have it and it is not on my services FP ERROR

Marie FanninMarie Fannin Posts: 8FreedomPop Newbie
I am being charged for visual voicemail monthly but I don't have it. I canceled the services long ago. It doesn't even show up on my services and it says I have no services. I tried contacting support but you can't if you are not paying BUT I AM! Does anyone know how to take care of this? I can't enter a ticket and I can't find the number for support. Is my only option to cancel my account completely??

Answers

  • [Deleted User][Deleted User] Posts: 12

    I am being charged for visual voicemail monthly but I don't have it. I canceled the services long ago. It doesn't even show up on my services and it says I have no services. I tried contacting support but you can't if you are not paying BUT I AM! Does anyone know how to take care of this? I can't enter a ticket and I can't find the number for support. Is my only option to cancel my account completely??

    Hello,

    I took a look on my end and it appears like Visual Voicemail has been cancelled, please let me know if it still appears on your end.
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