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I was just charged a penny on my account ans haven't used the account in 2 months. Any idea why?

f1jimf1jim Posts: 15FreedomPop Newbie
Got a test message my account had been charged 0.01 cents and no explanation. Of course you can't talk to a human at FreedomPop anymore. Any ideas? Can't believe I can't talk to a human over a billing issue!!!!!!!


  • Pete JankovskyPete Jankovsky Posts: 2FreedomPop Newbie
    I was also charged 0.01 on 4/30. A few months ago I had transferred my number out of freedompop and closed my account, so I was not expecting any charge
  • f1jimf1jim Posts: 15FreedomPop Newbie
    I still have an active account so that's no it.
  • trackballtrackball Posts: 1,583FreedomPop Newbie ✭✭✭✭✭
    I believe they do it to test if your cc info. is correct.
  • f1jimf1jim Posts: 15FreedomPop Newbie
    Why don't they put the penny back in?
  • trackballtrackball Posts: 1,583FreedomPop Newbie ✭✭✭✭✭
    To test if info & transfer are correct, paypal does it, but they give it back.
    Some Fp sim contracts are that way to maintain top off/overage.
  • kerstuffkerstuff Posts: 664FreedomPop Newbie ✭✭✭
    Trackball is correct. I understand why they do it.
  • Andrew NeeAndrew Nee Posts: 2FreedomPop Newbie
    It happened to me too. Lately as I've tried to login to contact them, I continually get bounced back to the login screen as if nothing but clearing the login screen happened.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    As a consumer we want to ensure that service is always available. Therefore, we perform a maintenance verification during the course of your service when usage is not detected. The maintenance verification charge of $0.01 is applied to ensure that you have the capability to utilize our services by verifying the payment method on file. Please be advised that this will not affect your current monthly plan.

    Given to me a week ago by Customer Support after I questioned the same charge on a few accounts.

    Hope all is well!

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