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Remove charges for Global Plus 300

cfoxgacfoxga Posts: 7FreedomPop Newbie ✭
in Account Help #1
Somehow, my account had Global Plus 300 added to it without my permission. Please remove the $4.99 charges; my account is [email protected]

Regards,
Chris

Answers

  • trackballtrackball Posts: 1,585FreedomPop Newbie ✭✭✭✭✭
    #2
    Can't help with billing, but to downgrade to free global, go to hpage, you should see 4 bars for usage, the bottom one is for global, right below, it will read usage or detail, tap and go to manage plan, something like that, Tap and confirm, check your hpage to make sure change was completed.
    With a free plan you won't get live support for a refund, so you will need to resubmit another ticket.
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