**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Freedom pop phone was not put in my name with purchase unable to unlock phone 4 new company

Paula_777Paula_777 Posts: 2FreedomPop Newbie
freedompop sold me phone and didn't switch it from previous owner can't move phone to new company I need phone unlocked


  • trackballtrackball Posts: 1,583FreedomPop Newbie ✭✭✭✭✭
    edited May 2017 #2
    Did you buy the phone to use with Fp or bought it for a new comp? These phones are used/refurb and they are carrier lock to the cdma network, so maybe you're seeing the previous owner. Fp uses a app for voce/data/text, you open the app and connect to a data signal not cell signal.

    Do you want to connect to Fp? If you want to move it to another co., for cell use, take it to their store or repair shop.
Sign In or Register to comment.