How to Fix iTunes Could not Back up the iPhone Error Message?

JakeTseJakeTse Posts: 4FreedomPop Newbie
edited July 2017 in Using Your Devices #1
Have you ever received error messages such as "iTunes could not back up the iPhone because an error occurred". you can follow the instructions of the popup dialog doesn’t always work out. Here I would like to share with you how to fix iTunes could not back up the iPhone issue.

iTunes could not back up the iPhone

1. Pull out your iDevice (iPad, iPhone and iPod touch) and restart it and your computer (Mac or PC).

2. Make sure there is enough storage space on your computer.

3. Exit iTunes on your computer and then launch it and try backing up again.

4. Change the USB cable or switch to another USB port.

5. Update iTunes to the latest version.

6. Rename the backup file so it’s not conflict with the new backup.

7. Restore or erase the exiting backup on iTunes.

8. Use a third-party app to back up iPhone to PC instead of iTunes library. And iPhone Data Transfer is a backup tool that can help you transfer data from iPhone to PC and make backup.

fix iTunes could not back up the iPhone by transferring data from iPhone to PC

Post edited by JakeTse on


  • JohnsonnsonJohnsonnson Posts: 1FreedomPop Newbie
    Thank you for sharing, but in fact, there is still a way to extract data from a corrupted backup. For example, using FoneCope iPhone Data Recovery or other tools that can extract iTunes backups can do it. This may is the final solution to fix iTunes could not back up the iPhone error.
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