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I would like refund on expired credit.

adeel mysorewalaadeel mysorewala Posts: 6FreedomPop Newbie
Hi,

Please tell me the procedure to request refund on expired credits.

Answers

  • [Deleted User][Deleted User] Posts: 12

    Hi,

    Please tell me the procedure to request refund on expired credits.

    Hello,

    You would first need to reactivate the expired credit so that we can refund you. You can reactivate expired credit from the Billing Overview section, of your FreedomPop account. Log in at FreedomPop.com and click on Billing> Billing Overview. Then click on the Credit Balance tab and scroll down to the bottom of the page.

    Under See More Transactions, is the option: "You have expired credit. Click here to Reactivate.
  • adeel mysorewalaadeel mysorewala Posts: 6FreedomPop Newbie
    Thanks. I have done it for both my accounts.
  • adeel mysorewalaadeel mysorewala Posts: 6FreedomPop Newbie
    Thanks I have reactivated the credit on both accounts.
  • [Deleted User][Deleted User] Posts: 12

    Thanks I have reactivated the credit on both accounts.

    The credit has been refunded, please allow 3-4 business days for the refund to appear on your end!
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