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How to reset password?

CHYCHY FreedomPop Newbie Posts: 5

I just activate the sim card, but I couldn't find the password to my account.
I tried the "forget password" link to receive password several times, but no email was sent.
Anyone knows how to solve the issue?
Thank you.

Answers

  • CHYCHY FreedomPop Newbie Posts: 5
    The question is marked as answered, but no one replied the question.
    Is there anyway to contact FreedomPop staff?
    I haven't got any welcome email for the account and password.
    I tried "forgot password" link several times.
    But no way to access my account. Any help?

  • trackballtrackball FreedomPop Newbie Posts: 1,339 ✭✭✭✭✭
  • KarinaKarina Posts: 3,511 admin
    CHY said:


    I just activate the sim card, but I couldn't find the password to my account.
    I tried the "forget password" link to receive password several times, but no email was sent.
    Anyone knows how to solve the issue?
    Thank you.

    Sorry about the delay, I was able to see that your password has been reset! :)
  • 35kfYBf3gtO0K4Y35kfYBf3gtO0K4Y FreedomPop Newbie Posts: 2
    Karina said:

    CHY said:


    I just activate the sim card, but I couldn't find the password to my account.
    I tried the "forget password" link to receive password several times, but no email was sent.
    Anyone knows how to solve the issue?
    Thank you.

    Sorry about the delay, I was able to see that your password has been reset! :)
    I have the same problem. Was given no password and now I can't change it.
  • mczapatamczapata FreedomPop Newbie Posts: 2
    The tool to send an email to reset your password is not sending the email. I need to reset my password, please.
  • mczapatamczapata FreedomPop Newbie Posts: 2
    Same here
  • Brayden GuyBrayden Guy FreedomPop Newbie Posts: 53
    I never had any issues so idk
    Brayden Guy
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