**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Freedompop Visual Voicemail and Diagnostic not working

Niccolo' RonchettiNiccolo' Ronchetti Posts: 34FreedomPop Newbie

I recently started using the visual voicemail app more often. Or I should say, that the people calling me have been using it. I am unable to open it: I download it, and as I open it, an error message comes up saying "Unfortunately, FreedomPop Voicemail has stopped."
Sometimes there are two such error messages, one on top of the other.
So I tried to download the FreedomPop Diagnostic App, but it gives me the exact same error message.

What to do? Not only I am paying for voicemail, but I actually really need to use it. Please help me ASAP
Sign In or Register to comment.