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Freedompop Visual Voicemail and Diagnostic not working

Niccolo' RonchettiNiccolo' Ronchetti Posts: 34FreedomPop Newbie
Hi,

I recently started using the visual voicemail app more often. Or I should say, that the people calling me have been using it. I am unable to open it: I download it, and as I open it, an error message comes up saying "Unfortunately, FreedomPop Voicemail has stopped."
Sometimes there are two such error messages, one on top of the other.
So I tried to download the FreedomPop Diagnostic App, but it gives me the exact same error message.

What to do? Not only I am paying for voicemail, but I actually really need to use it. Please help me ASAP
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