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Can't Make Calls - Data Very Slow

Mark  SpenceMark Spence Posts: 14FreedomPop Newbie
I cannot make or receive calls. When I try to make or receive a call, I hear, "the number or code or code you have dialed is incorrect. Message 7. Switch 386."

I have a Huawei YY538

I have updated the firmware.

For some reason, the phone number shown in Status is completely different from the one I was assigned when I opened the account. The area code & number are both different.

My upload & download speeds are about 30 kbs / 50 kbs

Signal strength is -109dBm 33 asu

It is an Android phone. I have performed a system reset several times by dialing ##72768# and I receive the message "the number or code you have dialed is incorrect."
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