**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
How to cancel your FreedomPop account
To cancel your account you will need to:
- Call (888) 743-8107.
- After dialing the number, press 1 for self-help.
- Enter the phone number for the account you would like to address.
- Finally, press 3 for cancellation.
Are you keeping your phone number?
If you have phone service and wish to transfer your number over to another wireless operator, you must keep your account active during the transfer process.
Your new carrier will inform you of their port in process and the steps you will need to take. A FreedomPop representative can give you your Account and PIN number. Once the port process is completed, please create a new discussion post within the Community and an Admin will assist you with your request.
Post edited by Jorge on
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