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Service not active after new billing cycle

AZTE liu AZTE liu Posts: 4FreedomPop Newbie
Could our forum expert help me get reconnected?

There is a message

"You have used all of your data for this period. Click here to check for a plan upgrade, enable auto top-up, or add credit for data usage."

I have already turned on auto top-up, but still, I can not have data access.

Could our forum expert help me solve this problem?

Thank you

Comments

  • [Deleted User][Deleted User] Posts: 12

    Could our forum expert help me get reconnected?

    There is a message

    "You have used all of your data for this period. Click here to check for a plan upgrade, enable auto top-up, or add credit for data usage."

    I have already turned on auto top-up, but still, I can not have data access.

    Could our forum expert help me solve this problem?

    Thank you

    Hello,

    Your account has been reactivated, please attempt to use it and let me know if it works.
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