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Updated software & now cannot make calls

Jonny_DJonny_D FreedomPop Newbie Posts: 56
I updated my software to v20.00.842.0605 though since doing so I am unable to make outgoing calls and get the following message that comes through as a text.

There was an error placing the call to XXXXXXXX
Please check the dialed number for errors and try again


I am able to
Receive calls
Send texts
Receive texts - Though only when connected to Wi-Fi though this has been the case since I first signed up to FreedomPop

Anyone else having this problem or knows of a fix?

TIA


JD

Comments

  • Jonny_DJonny_D FreedomPop Newbie Posts: 56
    Update

    I can now
    Make calls
    Receive calls
    Send texts

    Though I am now unable to receive texts even when connected to Wi-Fi
  • Joseph ShumwayJoseph Shumway FreedomPop Newbie Posts: 5
    Hi there, My dad bought an HTC DESIRE 510(Sprint) from Freedompop almost a year ago and it is mine now. I've owned it for a few months now. The SIM is also from Freedompop. It wasn't activated because there's no apn settings under mobile data. Does anyone know how to fix this?
  • Jonny_DJonny_D FreedomPop Newbie Posts: 56
    Update

    I performed a factory reset and this resolved the problem of only being able to receive texts over WiFi and I am now receiving texts over the data connection
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