Upgrade but use credit first

kmilkmil Posts: 2FreedomPop Newbie
I want to upgrade to the $19.99 plan. I have a $10 credit on my account. I want all of that credit used then the $9.99 balance charged to my paypal. I have seen several comments on the forum where freedompop charged the full amount and never used the credit. I want to avoid that problem. Help, please.

Comments

  • [Deleted User][Deleted User] Posts: 12
    kmil said:

    I want to upgrade to the $19.99 plan. I have a $10 credit on my account. I want all of that credit used then the $9.99 balance charged to my paypal. I have seen several comments on the forum where freedompop charged the full amount and never used the credit. I want to avoid that problem. Help, please.

    Hello,

    Please note that credit can only be used when you have an overage and don't want your service interrupted, it cannot be used to pay monthly renewals.
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