cannot send text replies to certain text messaging services

Juana RoseJuana Rose Posts: 2FreedomPop Newbie
Hello, I'm having a problem with texting. My bank sent me a text requiring me to reply back with text. I reply but it seems the service didn't get this and I cannot proceed the transaction.

Also, when I text a sms text number like 60606 and it requires me to reply with text; my phone states that my provider does not support this type of service.

how can i fix it so I can send a text to these text messaging services.
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