Replace phone

Shifeng YangShifeng Yang Posts: 0FreedomPop Newbie
Who knows how to replace phone because HTC has some problem. I called the services many times and nobody gave me right answer, just let me call. I called and waited for half an hour and nobody response. I was so disappointed. Who has the similar experience. And also my first free plan was canceled. They don't know how to fix.


  • M.A. II LopezM.A. II Lopez Posts: 1,163FreedomPop Master, FreedomPop Expert ✭✭✭
    @Shifeng Yang‌ please pm @Taylor‌ with this issue for assistance
  • Eric OfsthusEric Ofsthus Posts: 1FreedomPop Newbie
    I sent my HTC phone back for repair 2 months ago and still no replacement. They claimed a backorder of 6 weeks but now we are pretty far past that. I am concerned.
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