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Not staying connected to WiFi at home.

BreygonBreygon Posts: 4FreedomPop Newbie
Recently, my Kyocera Hydro Icon phone is not staying connected to WiFi. I can get it to login, get an IP address and then it almost immediately goes to "Disabled." Turning WiFi on and off does the same thing: Authenticates, Gets IP Address, Connects then disconnects. I sometimes after attempting to connect a dozen times or more can get it to stay up for a couple of minutes.

I have tried all the suggestions in the FAQ to no Avail.

I have not been able to receive calls while connected to WiFi for sometime, (at least I was able to pick up any calls that went to voicemail,) and cell service where I am is virtually nonexistent. The only way I can make calls out is via WiFi. Now I can't even do that.

The problem is not with the WiFi. I have a notebook, Roku Stick, a Fire Tablet and an old ASUS tablet that are connecting just fine. (I also made sure that the router was not set to only connect specific MAC addresses.)


  • edmond yiuedmond yiu Posts: 17FreedomPop Newbie
    I have the same problem
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • edmond yiuedmond yiu Posts: 17FreedomPop Newbie
    is it safe to post it here? I have MEID HEX and MEID DEC, which one do you want?
  • CarlosGCarlosG Posts: 1,816 admin

    is it safe to post it here? I have MEID HEX and MEID DEC, which one do you want?

    Hello Edomnd,

    We will be opening a private message regarding this matter as we need to gather and provide personal account information.
This discussion has been closed.