no 3g & 4g has no internet

tom leetom lee Posts: 0FreedomPop Newbie
Ineed help my eoic 4g touch has no 3g all of a sudden and my 4g even though the icon shows it doesnt give me internet. Ive read in previous threads that tylor does a reset on his side to get things to work again. Could I get this done for me please?

Answers

  • Dana BlakeDana Blake Posts: 0FreedomPop Newbie
    @thomasle - that can be frustrating... Can you still make calls?
  • Miguel S.Miguel S. Posts: 364FP Flyer admin
    It looks like you reached your data allotment with auto top-up disabled which resulted in a suspended account. Your cycle renewed already so you should be able to connect, are you still having any trouble with your device?
  • tom leetom lee Posts: 0FreedomPop Newbie
    @Mike yes its working now since the cycle restarted. I did run out of data but was shared 100mb afterwards and it still didnt work. Also, if phone calls and text use data but doesnt count towards your data plan usage. Shouldnt we still be able to use the phone since minutes and texts didnt run out?
    If we were to pay for unlimited minutes and texting but remained with 500mb of free data. If we use up the 500mb of data, than phone wont work to make unlimited calls or texts
This discussion has been closed.