**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Refund

euihoeeuihoe FreedomPop Newbie Posts: 3
[email protected]
I ordered 2 sims and a family plan. I canceled it because I can not keep my numbers and asked refund. You gave me $5.00 deposit back already but didn't refund me for sims and a plan. $2 X 9.99 and $10.00 need to be refunded as you mentioned on your website.

Answers

  • [Deleted User][Deleted User] Posts: 12
    euihoe said:

    [email protected]
    I ordered 2 sims and a family plan. I canceled it because I can not keep my numbers and asked refund. You gave me $5.00 deposit back already but didn't refund me for sims and a plan. $2 X 9.99 and $10.00 need to be refunded as you mentioned on your website.

    Hey there,

    I took a look on my end and was able to see that you were refunded :)
This discussion has been closed.