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I just downgraded my free trial unlimited plan to free plan. But I still showed me unlimited plan

Weihan WangWeihan Wang Posts: 9FreedomPop Newbie ✭
in BYOD #1
I just downgraded free trial unlimited plan to free plan, but I still see unlimited plan on my account home page. I went to my plan and showed me free plan. Can somebody give me a help? Thanks.

Comments

  • limeylimey Posts: 674FreedomPop Newbie ✭✭✭
    #2
    As long as what is shown under your plans and services pages is what you expected after downgrading, then you should be OK.

    Going by a reply from one of the FP admins, linked below, the home & usage pages don't reflect the changes until the account cycles for the next month.
    https://forums.freedompop.com/us/discussion/comment/104863#Comment_104863
  • Weihan WangWeihan Wang Posts: 9FreedomPop Newbie ✭
    #3
    To limey,
    Thank you very much. Now my account showed me that is Basic 200 semi-annual plan which is billed every 6 month. I don't know what is meaning. I think I will be charged monthly fee every 6 month? Thanks.
  • limeylimey Posts: 674FreedomPop Newbie ✭✭✭
    #4
    @Weihan Wang - could you post a screengrab of your plans page? TBH, this is first I've heard of a semi-annual Basic 200 plan - what does it show for price?
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