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ERROR: You already own this service!

wesolve4wesolve4 Posts: 12FreedomPop Newbie
When I try to subscribe to FreedomPop Phone Premier & VIP Support, it says "ERROR: You already own this service!" even though under "My Services" it says "You have not signed up for any services yet." The MyFreedomPop app shows I am subcribed to premium plus for $7.99, even though I never signed up for it, and when I click "cancel service" it directs me to the website, which says I haven't signed up for any services yet, or "Same product cannot be repurchased" when I try.

Answers

  • kerstuffkerstuff Posts: 618FreedomPop Newbie ✭✭✭
    Try the newer url of my.freedompop.com without using the www
  • wesolve4wesolve4 Posts: 12FreedomPop Newbie
    The newer website looks nice but when I attempt to activate a service it says in red letters "failure"
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