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Phone not working. Sim card locked

RoytatoRoytato Posts: 78FreedomPop Newbie
It says my sim card locked when lte starts. Every reboot. I can't use phone

Answers

  • natashasmesrudnatashasmesrud Posts: 4FreedomPop Newbie
    Got a new phone for Christmas and when I put my sim card in it says sim card locked contact customer support. Please help get my phone working on my plan..
  • AlejandraGAlejandraG Posts: 5,813FreedomPop Newbie admin

    Got a new phone for Christmas and when I put my sim card in it says sim card locked contact customer support. Please help get my phone working on my plan..

    Hi! Can you please confirm that you are using an unlocked GSM device, running Android 4.1 or iOS 8.2+?
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