STILL CAN'T USE MY SERVICE! WEEK #3....
Several weeks ago when you all had your usage data tracking problem, my Burst Hub stopped working at about 2.5gig of my 10gig allotment. I figured something got messed up with the tracking and figured it would adjust after I got billed for my next months of service. Well, last night I was billed for another month of service, and my gauge shows 0 of 10gig used, but I still cannot use my service. It just keeps looping to a page that tells me my account needs to be updated and redirects me to my freedompop page no matter what website I try to go to. HOW DO I GET THIS FIXED? I will not keep paying for a service I cannot use.
This discussion has been closed.