Will not charge with provide cable

William GarrisonWilliam Garrison Posts: 1FreedomPop Newbie
I have a month old MyFi that will not charge with the supplied cable. It can charge via USB and with an android charger. Is this a known issue?

Comments

  • Rich Sias (16th)Rich Sias (16th) Posts: 3,344FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    Sounds like cable no good. Admins, Taylor, Darla_A, and Mike can assist. If it is cable, they'll arrange to send replacement.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • EdwinFreedomPopEdwinFreedomPop Posts: 60FreedomPop Newbie, US Support admin
    @William Garrison‌ Yes it does sound like the supplied cable is no good. PM me your address and I'll have a replacement cable sent.
  • PamFPamF Posts: 0FreedomPop Newbie
    I also have what appears to be a bad cable. Back in mid-July I was told another would be sent out but still have not received it.
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