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I ordered a sim card 4 days ago it has not arrived. I have my phone number issued - help!

LubylouLubylou FreedomPop Newbie Posts: 2
Hi I am in a right mess - my sim has not arrived, I was not able to log in or recover my password. I have had to create a new account to get on this forum. Is it possible to trace my order if I give my phone number that I selected?
Thanks in advance.
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