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How long does it take for a Refund after plan downgrade

Dinesh Raghava RajuDinesh Raghava Raju FreedomPop Newbie Posts: 6
Hi, I got charged 89.94 dollars for "Premium 2GB plan" for 6 months at a time. I downgraded my account to "Basic 200" on the same day.
"My Account -> Plan" shows that I have "Basic 200" plan now. But. under "home" tab, it still shows I have 2 GB data available.

How long does it take for the "home" tab to show the correct amount of data?

How long does it take for me to get the refund?

Thanks.

Answers

  • Dinesh Raghava RajuDinesh Raghava Raju FreedomPop Newbie Posts: 6
    I raised a support question also on Sep 12th, but did not receive any response so far.
    I have canceled my phone connection now.
    Hope I will get a refund at least now.
  • Dinesh Raghava RajuDinesh Raghava Raju FreedomPop Newbie Posts: 6
    I received a refund today. Thanks.
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