Is freedompop ****?

reha777

I ordered a SIM card 10th of September as(4-7 days option) and I still didn't get my SIM card. My fedex track number is not working and when I called them they said this number is not exist. Worst part there's no even customer service that I can get help.

David Hoag

Freedompop phone number is 1 888 915 2647. I just tried the number and it works .

Jeffrey Burger

Mine came by US mail (in 3 days), despite the purported FedEx tracking number. So it seems they don't actually send them by FedEx, but for some reason their system says it's FedEx and generates a tracking number?

reha777

I still didn't receive it.

Jeffrey Burger

On the "where is my order" page, there's a "contact us" link, fwiw:
https://support.freedompop.com/app/featured/answer/id/2147

reha777

It's basicly saying that your order has shipped at 11th of september...