Calls and Text not working any more

KnappsteinKnappstein Posts: 2FreedomPop Newbie
Signed up my son a month ago. Everything worked fine but now phone and text stopped working. He also just used 1 GB of his 2 GB, but I still upgraded to 5 G thinking it would help. Tried all the measures recommended but the carrier reset (iphone) doesn't work if that would be the problem. Any ideas what to do?
He also used 850 MB of his data within 1.5 hours one day - any idea why that could be so?
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